Shipping policy

SHIPPING POLICY

DELIVERY METHODS

We offer worldwide standard shipping.

Shipping method and delivery times may vary depending on your location and local postal services.


ORDER PROCESSING TIME

After you place an order:

  • Orders are transferred to the warehouse within 2–3 business days.

  • Handling time at the warehouse is up to 1 business day.

  • Once dispatched, you will receive a tracking number by email.

Please note that processing times may vary during high-demand periods.

Custom or made-to-order items may require additional processing time. Estimated timelines for such items will be indicated on the product page.


ESTIMATED DELIVERY TIME

Estimated international delivery time is:

15–20 business days after dispatch.

However, depending on destination country, postal service efficiency, customs clearance procedures, and other external factors, delivery may take longer.

In certain cases, delivery may take up to 30–45 days.

All delivery timeframes are estimates and do not include customs delays.


CUSTOMS, DUTIES AND TAXES

Customers are responsible for any customs duties, taxes, or import fees required by their local authorities.

We are not responsible for delays caused by customs clearance procedures in the destination country.


MULTIPLE ITEMS

For logistical reasons, items purchased in the same order may occasionally be shipped separately.

If your order arrives in multiple packages, each package will have its own tracking information.


TRACKING

Once your order has been shipped, you will receive tracking details by email.

If you do not receive tracking information within 5 business days of placing your order, please contact us.


CONTACT INFORMATION

If you have any questions regarding shipping or delivery, please contact us at:

info@sovietboots.com